Professional Experience
Whirlpool Corporation
2020 - 2025
UX Designer & Category Project Lead
Responsibilities
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Design Leadership
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Project Management, Design Process Integration
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Global Team Leadership
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Junior Designers Mentorship
Achievements
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Successfully oversaw the project delivery process within the category.
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Established Product HMI roadmap.
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Created handoff standards, boosting efficiency by 50%.
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Organized several virtual workshop with 40+ designers globally.
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Created junior designer mentorship program to improve team collaboration efficiency.
2016 - 2020
Associate UX Designer and Researcher
Responsibilities
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Design Documentation Development & Management
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Ergonomic Evaluation and Research
Achievements
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Delivered 20+ projects to the market, include both physical and digital UX products.
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Collaborated with stakeholders to reduce service calls by 30%.
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Integrated usability research in SW sprints, reducing costs and turnaround time by 50%.
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Created product wireframes and added 20+ components to Figma, speeding up delivery by 6 weeks.
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Conducted multiple usability researches.
Amazing Team and Memories at Whirlpool
I just want to say a massive thank you for all your incredible support. I'm so grateful to have had the chance to meet you in person. It's been an absolute tough not working together anymore, and it's hard to imagine coming back to Benton's studio without seeing you in your spot.
I genuinely hope our paths cross again down the line. Let's make sure to stay in touch! Wishing you all the best and lots of success in this exciting new chapter of your journey. Take care, and thanks once again for everything!
Big hugs! ♡
Anna
Effy. You are the best. Thank you for all the laughs, knowledge and validation! I sincerely wish you the best!
Jack
Your deep knowledge and unwavering confidence in standing up for what's right have always been inspiring. The UX team is better because of your expertise and passion.
Rodrigo
It was pleasure getting to know you. I truly appreciate your support and guidance. I wish you all the best in your next chapter!
Ezrel
It was great watching you grow in your time here at Whirlpool. I'm glad we got to work together on the laundry sticker project. I will truly miss your knowledge and expertise. Good luck in the future.
Joy
Thank you for helping onboarding me to the team and sharing your knowledge about Whirlpool. You have shown great dedication, commitment, and expertise. Best of luck on your next adventure!
Kristine Chong
It has been a privilege to know and work alongside you, and I'm truly better for it. I have no doubt your will continue to do great things, and I wish you all the best on the journey ahead. Wishing you success and happiness always
Richard
Thank you for all you've contributed to Whirlpool and the UX team, Effy! Your endless laundry knowledge and mentorship will be greatly missed. Wishing all the best for you in your next journey!
Andrew
I extend my sincere best wishes for your future endeavors.
Pranav
Wish all the best! You are a great mentor!
Liying
Thanks for all the fun work and non-work related chats! I have learned so much from you! I will always remember how welcoming and kind you were to me when I first joined. Can't wait to see the positive impact you will continue having in the next chapter!
Annie
Awards & Achievements
HMI
Design Patents
A Little Bit More About Me
When I'm not designing, I'm a wanderer fueled by coffee and bananas .
Nature is where I recharge myself, so I surround my space with plants.
Get In Touch
Have a project in mind or want to discuss potential opportunities? I'd love to hear from you.
+1 269-261-6165